11 May 2022

Casual Student Fundraising Caller – Casual

The University of Auckland – Te Whare Wananga o Tamaki Makaurau – Posted by University of AucklandAuckland, New Zealand

NOTE: This job listing has expired and may no longer be relevant!

Auckland Uni 19

Job Description

Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand’s leading university, with a turnover of $1.3bn, including research revenue of over $300m generated across eight diverse faculties and two research institutes. We employ more than 5400 academic and professional staff to support over 45,000 students, making us one of NZ’s largest employers.

Our mission and values place a strong emphasis on both our student body and our scholarly community, and we work with both community and enterprise to advance the well-being of the peoples of Auckland and New Zealand, with a clear commitment to pursuing sustainability.

Te Whiwhinga mahi | The opportunity

We are seeking Student Fundraising Callers (Customer Service Representatives) to work for us on a casual basis. Your role will involve contacting University of Auckland graduates (alumni) by telephone for a variety of reasons. This is a great opportunity for you to gain paid work experience in a professional environment.

Our goals include updating their details, finding out what they have gone on to do since graduating, informing them of the many ways they can stay engaged as alumni, seeking their words of wisdom and encouraging them to make a donation to the University.

You must be a good communicator, be entitled to work in New Zealand, and be available for a minimum of three shifts a week over a 5 week period and will be offering around $21.20 per hour.

Please note that you need to be a current University of Auckland Student to be eligible to apply.

Shift times: Mon – Thurs: 6pm – 9pm and Sat: 10:30am – 1:30pm & 2pm to 5pm

Mō tō mātou rōpū | About the team

Our Annual Giving Programme offers an opportunity to those closest to us (our alumni and friends) to play an important role in the University now and in the future by making a gift to support a variety of projects including student support.

To meet short-term staffing needs, the University is seeking to employ casual staff members. Hours will be changeable as agreed with the line manager of the role and your schedule. We expect to need University of Auckland student callers for our Phone Appeal that runs through Semester 1.

He kōrero mōu | About you

Specific qualifications are not required but we will be impressed if you:

  • Are a current University of Auckland student, passionate about your University.
  • Have excellent spoken and written English.
  • Can demonstrate an understanding of the importance of attention to detail and accuracy.
  • Are confident listening and negotiation skills.
  • Consider yourself to have good general knowledge about the University of Auckland and a willingness to learn more.
  • Are comfortable when handle objections and overcome challenges by turning negatives into positives.

Ideally, we are looking for students who have:

  • A confident, positive and friendly disposition.
  • The ability to work independently and in a dynamic team environment.
  • Previous experience dealing with people from a wide range of backgrounds.
  • A track record of being reliable, hardworking and dedicated.
  • A good involvement in student life and clubs.
  • The ability to manage University workload and job hours.
  • Availability to work throughout the full academic term.

Me pēhea te tuku tono | How to apply

Applications must be submitted online, by the closing date of Saturday, 4th June 2022 to be considered. Make sure that you include your cover letter and CV highlighting how you can meet the skills and experiences detailed above.

Please reach out to Kamith Singh, kamith.singh@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.

Additional Information

Overseas Applicants

In response to COVID-19 the New Zealand Government imposed travel restrictions but have recently announced a five-step plan for a phased border re-opening. This phased re-opening will take some time and this may alter the nature of the standard interview process for offshore candidates, particularly at the on-site interview stage. To see how this might affect your application and for more information and updates on the border restrictions and phased re-opening, please visit the Immigration New Zealand website or the New Zealand Government’s official Covid-19 website.


The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz


How to Apply

In order to apply you will first need to register with the University by completing an online user profile via their website. APPLY NOW by clicking HERE to register with the University's website. Please combine your cover letter and CV as one document when submitting your application. To successfully download the full Job Description you should ensure you have pop-up blocker disabled and file downloads enabled (in Internet Explorer enabling file downloads is done by navigating to Tools > Internet Options > Security > Custom Level and select radio button to enable File Downloads). If you are experiencing difficulty in any aspect of the application process or if you do not receive a confirmation email that you have applied for a role, please contact recruitment@auckland.ac.nz or Phone 09 923 1115. Applications close: Saturday, 4th June 2022

Job Categories: Customer Service. Job Types: Casual.

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