Fixed-term Student Experience Advisor – Fixed Term
Faculty of Engineering
The Faculty of Engineering has a fantastic opportunity for an individual with excellent customer service and engaging skills to join the Student Development and Engagement team. The Student Experience Advisor is responsible for connecting with students, providing support throughout the student lifecycle and improve the student experience.
This role blends student-facing and administrative activities and will be assisting in the expansion of our student development programme alongside supporting the other initiatives offered by the team. This is a 0.5 FTE (18.75 hrs per week) role and begins in May/June 2018 for 1 year.
If you have delivered a high standard of customer service to a diverse range of stakeholders, have an aptitude for building relationships and an innate sense of empathy this could be an exciting opening in which you can further develop your career.
In addition, if you have previous tertiary experience or worked with students that would be favourable. This is a small team so if you can both work well within a team and perform independently that will be ideal.
Key skills and experience required:
Why work for us?
The University of Auckland is New Zealand’s leading university. We employ 5,400 academic and professional staff to support over 41,000 students, making us one of NZ’s largest employers. Our staff, students and supporters are the reason for our success. We take pride in delivering excellence in our teaching, research, and service to local, national and international communities.
The University is committed to providing an excellent working environment through flexible employment practices and a culture that encourages and supports staff to reach their full potential. We offer a competitive salary, five weeks’ annual leave per year, and over 300 different career development courses. In addition, the University offers discounted car parking, childcare and a number of other subsidies on internal and external services. For more information please visit: Career development and benefits.
This is a professional, level 4 position.
All applications must be made online.
Applications close: 29 April 2018 (Sunday)
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Māori, Pacific, women, LGBTI, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz
How to ApplyIn order to apply you will first need to register with the University by completing an online user profile via their website. APPLY NOW by clicking HERE to register with the University's website. Search by the Job ID number: 19760. Please combine your cover letter and CV as one document when submitting your application. To successfully download the full Job Description you should ensure you have pop-up blocker disabled and file downloads enabled (in Internet Explorer enabling file downloads is done by navigating to Tools > Internet Options > Security > Custom Level and select radio button to enable File Downloads). If you are experiencing difficulty in any aspect of the application process or if you do not receive a confirmation email that you have applied for a role, please contact email@example.com or Phone 09 923 1115. Applications close: Sunday 29th April 2018.
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