3 Sep 2019

Full-Time Policy Administrator – Wellington

Accident Compensation Corporation – Posted by ACC_hainesAnywhere


Job Description

  • Processing centre of excellence for business customers
  • Great development opportunities in a large team

ACC’s vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury. We’re working to transform ACC into an organisation that puts our customers at the heart of everything we do. The Policy Administration team within Business Customer Service Delivery Group is delivering a range of improvements that will make it easier for businesses to deal with ACC.

The role is responsible for accurately and efficiently completing administrative processes to meet service levels to support business customer’s needs. Use your knowledge and administrative expertise to help us improve our customer experience.

What you need to be successful:

  • Ideally, you’ll come from an administration, customer service and or data processing background
  • You will have demonstrated customer services skills with the ability to outline clear needs professionally and courteously
  • We’re looking for a person who is a ‘go getter’ with a positive attitude
  • You’re naturally an organised person who likes working with processes and understand when and where to identify escalation points
  • Your computer and processing skills will be at a high level
  • You are a team player and are proactive in nature

This really is a wonderful time to join ACC as we transform our business to be client centric and high-touch – the work you will do will be meaningful and valued. A great opportunity for growth and development, and a career pathway to work inside the government landscape.

At ACC, we recognise that diversity, inclusion and accessibility is important to our business. ACC’s Māori Strategy Whāia Te Tika provides the foundation for delivering better outcomes in a kaupapa Māori, culturally appropriate and responsive way for current and future Māori and diverse employees. ACC holds itself to a philosophy of Tika enabling us to create an environment of involvement, respect and connection with the communities where we work – benefitting individual employees and all our clients across New Zealand.

We would love to hear from you if you feel you are a good fit – applications will only be accepted when formally submitted through our ACC Career Website online.

Applications will run through to Wednesday, 11 September 2019.

If you have any queries please reach out to Nadine at nadine.o’donnell@acc.co.nz

How to Apply

Apply online via https://careers.acc.co.nz/jobs/policy-administrator-wellington-1304

Applications will run through to Wednesday, 11 September 2019.

Job Categories: Administration / Clerical. Job Types: Full-Time. Salary: 40,000 - 60,000. Job expires in Endless.

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