Permanent Mental Health and Addictions – Senior Advisor (Telehealth Support Worker)
NOTE: This job listing has expired and may no longer be relevant!
Job Description
Never worry again that COVID lock down restrictions could impact on your mahi. Be part of the growing team that provides critical front-line psychological support to the community in this time of need.
Provide brief counselling and support to a wide range of tangata whaiora across Aotearoa. In return we provide the following:
- Good hourly rate, including penal rates for weekends and overnight and other benefits
- Strong focus on professional development with external supervision provided along with support for professional development
- Work from our purpose-built offices in Auckland, Wellington, or Christchurch initially and then have the opportunity to transition to work from home after three months when certain criteria are met
- Set rosters so you have consistent shifts and hours
- Extremely supportive team environment working with others from around the country
About the role
This role is dynamic and diverse and will see you working as a part of a supportive collaborative overnight team. You will work collaboratively with tangata whaiora and concerned whanau on a range of issues including anxiety, depression and other mood disorders, trauma, loneliness, relationship issues, alcohol and other drug use and problem gambling.
More specifically your role will involve the following:
- Brief telehealth support and counselling: assessment and support planning, linking to face-to-face services, and providing crisis support
- Accurately recording client information and writing brief clinical notes
- Working with regular tangata whaiora that have a specific support plan to guide your approach
- Using your counselling and support skills across different channels including phone, email, SMS, and online chat
- Participating in continuous improvement of quality and service developments
- Ensuring ethical, culturally sensitive service delivery for all tangata whaiora
About you:
- One to two years studying towards qualification (ideally, completed or working towards a bachelor’s degree in relevant field) and/or three years work experience in relevant field e.g. counselling, addictions
- Nursing, psychology, psychotherapy, occupational therapy, social work
- Experience of supervision or coaching
- Working towards registration with a relevant body within the mental health and addictions field
- Ideally, six months of experience working in Telehealth or similar role, e.g., helplines / eTherapy/ F2F counselling or therapy
- Fluency in Te Reo or Pasifika languages is desirable
About us
Homecare Medical is a leader in New Zealand’s virtual healthcare landscape. We bring together a range of national helplines including Need to talk 1737, Alcohol and Drug Helpline, Gambling Helpline and to provide 24/7 support online and over the phone.
As part of our well-respected national organisation, you will be supported Pokohiwi Ki Pokohiwi (shoulder to shoulder) with on-going learning and development, guidance and coaching from a knowledgeable leadership team. We value lived experience.
If you are ready to have a positive impact on the lives and well-being of your fellow New Zealanders, we would love to hear from you!
How to Apply
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