11 Jul 2018

Full-Time Group Services Team Leader

The University of Auckland – Te Whare Wānanga o Tāmaki Makaurau – Posted by University of AucklandAuckland, Auckland, New Zealand

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Auckland University

Job Description

The Faculty of Science at the University of Auckland is the largest and most highly ranked science faculty in New Zealand. The Faculty of Science is ranked among the 90 science facilities worldwide by the QS World University Rankings. The 10 departments and schools that form the Faculty of Science represent the breadth and diversity of science in our modern world. We have an opportunity for an organised and personable team leader to join our Group Services team and oversee the day to day processes within the Faculty.

Reporting to the Group Services Manager, the Team Leader role is based at the City Campus and will manage and provide staff leadership for the general administrative support for Academic Heads, Course Directors, Academic Staff and students within schools/departments to support strategic teaching and research activities.

Our ideal candidate will have relevant administrative experience within a large and complex organisation. The ability to build productive relationships with internal stakeholders while managing expectations will be key to your success in this role.

Key Accountabilities

  • Manage and support a team of Group Services Administrators to ensure effective and efficient coordination of academic administration and regulatory processes.
  • Oversee the administration support provided to academic heads (or groups of academic heads) in conjunction with the Group Services Manager
  • Provide hands-on administration assistance when volume, deadlines or staff absences necessitate
  • Oversee the day to day administrative support provided consistently across departments including booking travel, setting up contracts and event support.
  • Undertake specialist portfolios & responsibilities as assigned by the Group Services Manager

To be successful in this role, you will need excellent time and self-management skills and preferably an understanding of tertiary processes and systems. You will share an office with other Group Services staff, and there is an emphasis on teamwork and flexibility to accomplish tasks and provide a high level of service.

To find out more about the role, please view the position description.

In return, the University of Auckland offers:

  • Five weeks annual leave
  • A competitive company superannuation benefit
  • An array of professional courses designed for career development


Applications close Tuesday 17th July 2018

Please combine your CV and covering a letter as a single document

This is a permanent, professional Level 5 role.

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment.  For further information on services for Māori, Pacific, women, LGBTI, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz

How to Apply

In order to apply you will first need to register with the University by completing an online user profile via their website. APPLY NOW by clicking HERE to register with the University's website.  Search by the Job ID number: 19949. Please combine your cover letter and CV as one document when submitting your application. To successfully download the full Job Description you should ensure you have pop-up blocker disabled and file downloads enabled (in Internet Explorer enabling file downloads is done by navigating to Tools > Internet Options > Security > Custom Level and select radio button to enable File Downloads). If you are experiencing difficulty in any aspect of the application process or if you do not receive a confirmation email that you have applied for a role, please contact recruitment@auckland.ac.nz or Phone 09 923 1115. Applications close: Tuesday 17th July 2018.

Job Categories: Leadership/Management. Job Types: Full-Time.

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